App / Mobile
This policy explains exactly what information we collect when you use zk222, how we store it, and what choices you have over your own records — including data tied to your JazzCash, Raast or Debit Card transactions. Availability of this service depends on local law and eligible regions.
When you open an account on zk222, we collect the details you enter during registration — your name, contact information and the payment method you link, whether that is JazzCash, Raast or a Debit Card. We also retain a record of each transaction you initiate, including deposit timestamps and wallet confirmations. This data is used only to operate your account, process your payments and respond to support requests you raise with us. We do not sell your personal information to third parties. Where we work with payment processors to route your JazzCash or Raast transfer, those processors handle your data under their own published terms, and we select them based on their data-handling practices. Data collected through your browser session — such as device type and session identifiers — helps us keep your account consistent whether you access zk222 from an Android handset or a desktop browser. Retention periods follow applicable legal requirements in the jurisdictions where we operate. You may request a copy of your stored data or ask us to correct inaccurate records by contacting our support team. Access to this service and any data-handling obligations depend on local law and the eligible regions where zk222 is available.
Payment data from JazzCash transactions is retained as part of your transaction record and used only to confirm your deposit or withdrawal request. It is not shared with parties outside the transaction chain.
Raast transfer details — including reference numbers and timestamps — are logged in your account wallet history. You can view these records after login without contacting support.
Card details entered for a Debit Card deposit are processed by our payment partner and not stored on zk222 servers in full. Only a tokenised reference is kept to link the transaction to your account.
This privacy policy applies to all activity carried out through your zk222 account — from the moment you register to every transaction and support interaction you complete. It does not extend to third-party services you reach through links on our site, nor to payment processors who operate under their own separate terms. Understanding the boundary helps you know exactly who holds your data at each step.
All data collected during login, registration and account settings falls under this policy. This includes the email address, phone number and payment method you associate with your wallet.
Deposit and withdrawal records — including payment method, amount and timestamp — are covered here. The record visible in your account dashboard is the data we hold on your behalf.
How you browse game categories, which titles you open and how long you spend in a session are logged as session data under this policy. This helps us maintain device continuity across your visits.
Payment processors, game content studios and any external service you reach through a link on our platform operate under their own privacy terms. We do not govern those terms and recommend you review them independently.
You have practical control over the data we hold about you. The most direct way to review your records is through your account dashboard after login — transaction history, linked payment methods and account details are all visible there without needing to contact us first. If you find an inaccuracy — a wrong contact number, an outdated payment reference — you can update most fields directly in your account settings. For corrections that require our involvement, the support team handles these requests and will confirm the change once completed. You may also ask what data we hold on your account by raising a query through the support channel. We will respond with the categories of data stored and the purpose for which each is retained. If you close your account, we follow applicable retention rules before removing records permanently — the support team can explain the timeline relevant to your situation. These rights apply where local law and eligible regions permit access to this service.
Open your account dashboard after login to see transaction history, wallet balance and linked payment methods. No support request is needed to view these records.
Most account fields — contact number, email address and payment method — can be updated directly in account settings. Changes take effect immediately and are reflected in your session.
If you want to know exactly what data we hold about you, contact support with your account identifier. We will confirm the stored categories and explain why each is retained.
A closure request is handled through the support team. We will follow applicable retention periods before permanently removing your records and will confirm the timeline when you raise the request.
If this policy raises a question you cannot answer through your account dashboard, our support team is the right place to start. You can reach us through the channels below. When you write in about a data or privacy matter, include your registered account identifier so we can locate your records without delay.
Send your privacy query or data request to our support email address shown in the Contact section of your account. Include your account ID and a clear description of your request.
The live chat window is accessible after login from the account help section. Use it to raise a quick clarification about what data we hold or to request a correction to your account details.
Your account dashboard includes a help and support section where you can submit a formal data request. The current status of any open request is shown there after you submit it.
Data handling at zk222 is built around four practical commitments: keeping your account records accurate, limiting data use to the purposes stated in this policy, applying security measures to stored information and making it straightforward for you to ask questions or request changes. We do not use your account data for marketing to third parties, and we do not share your payment details — JazzCash references, Raast transfer IDs or Debit Card tokens — beyond what the transaction process requires. Session cookies and device identifiers are used to keep your account state consistent as you move between the lobby, your wallet and transaction history, not to track you across other websites. If you have a concern about how a specific piece of data is being used, the support team will address it directly.
We use the data you provide only to run your account, process payments and respond to support queries. No personal information is used for purposes outside this policy without your awareness.
Session cookies keep your wallet state, transaction records and game-category choices consistent across devices. They are functional, not advertising trackers, and are cleared when your session ends.
We retain account records for the period required by applicable law. When that period expires or you close your account, records are removed in accordance with the retention schedule we follow.
When this policy is updated, the revised version is published on this page with a clear note of what changed. Continuing to use your account after a change is posted means you have had the opportunity to review the update.
The questions below cover the things most commonly raised about how zk222 collects, stores and handles your personal data. If your question is not answered here, the support team can address it directly through live chat or email.
We collect the name, contact number and email address you enter during registration, plus the payment method you link — JazzCash, Raast or Debit Card. Device and session identifiers are also logged to keep your account consistent across visits.
Yes. Your full transaction history — deposit timestamps, payment method references and wallet confirmations — is visible in your account dashboard after login. No support request is needed to access this view.
Payment data is shared only with the processor needed to complete your JazzCash, Raast or Debit Card transaction. Outside that transaction chain, your payment details are not passed to any third party for marketing or any other purpose.
Most fields — contact number, email and linked payment method — can be updated directly in account settings. If a correction requires our involvement, raise it with the support team and we will confirm once the change has been made.
Retention periods follow applicable legal requirements. When you request account closure, the support team will confirm the specific timeline for your records. After that period, data is removed from our systems.
Cookies on zk222 are functional — they keep your session active, maintain your wallet state and remember your account preferences across devices. They are not used to track your activity on other websites or build an advertising profile.